Refund Policy

Welcome to Treatments Health. We value our customers and aim to provide high-quality health and wellness products. Please read our Refund Policy carefully before making a purchase.

Returns & Refund Eligibility

We accept return requests within 7 days of receiving your order.

To be eligible for a return:

• The item must be unused, unopened, and in its original packaging.
• The product must not be damaged or tampered with.
• Proof of purchase or order number is required.

Due to hygiene and safety reasons, certain health and personal care products cannot be returned once opened.

Non-Returnable Items

The following items are non-refundable and non-returnable:

• Opened or used health products
• Supplements and personal care items
• Sale or discounted products
• Gift cards
• Customized or special-order items

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

• Your order number
• Photos of the product
• A brief explanation of the issue

After verification, we may offer:

• A replacement product
• Store credit
• Full or partial refund

Order Cancellation

Orders can only be canceled before they are processed or shipped. Once an order has been dispatched, cancellation requests may not be accepted.

Refund Process

Once your returned item is received and inspected, we will notify you regarding approval or rejection of your refund.

If approved:

• Refunds will be issued to the original payment method.
• Processing time may take 5–10 business days depending on your bank or payment provider.

Return Shipping

• Customers are responsible for return shipping costs unless the issue was caused by our mistake.
• Shipping charges are non-refundable.